Free online support for anyone affected by gambling
Available 24/7 across Australia
Deepen your understanding of your gambling.
Find practical steps to make a positive change.
At LEON, entertainment and excitement are at the heart of everything we do. However, we believe that a thrilling gaming experience can only exist when it is paired with safety, transparency, and personal control. Gambling should always remain a choice made for fun, never a necessity or a financial burden.
Whether you play occasionally or regularly, we are dedicated to providing you with a secure environment and the exact tools you need to manage your play responsibly.
You are always in the driver’s seat. LEON provides a suite of flexible account features designed to help you keep your gaming balanced and aligned with your lifestyle.
Gambling behaviors can shift gradually over time. Honestly assessing your play helps you spot early warning indicators before they develop into deeper structural problems. Consider these questions:
The Reality Check: If you answered “yes” to even one of these questions, consider utilizing our financial limit tools or speaking with a professional support counselor below.
If gambling is negatively impacting your mental health, relationships, or financial stability, you do not have to navigate this alone. Free, entirely anonymous, and deeply confidential professional support is available 24/7 across Australia.
LEON maintains a strict zero-tolerance policy regarding underage gaming. Access to our real-money products is entirely restricted to individuals aged 18 and older (or the legal age of majority within your domestic jurisdiction).
We deploy mandatory, multi-layered identity verification checks upon registration, requiring official government-issued identification before any account can actively transact.
If you share devices with children or teenagers, we strongly recommend implementing industry-standard filtering software to block access to gaming platforms entirely:
You can configure your personal protection boundaries directly within your account profile. Log in, navigate to Account Settings, and select the Responsible Gaming tab. From there, you can input your specific daily, weekly, or monthly limits. Any adjustments to decrease your limits take effect instantly, while requests to increase or remove limits require a mandatory cooling-off period to prevent impulsive decisions.
When you choose to self-exclude, your LEON account is completely locked for your chosen duration (6 months, 1 year, 5 years, or permanently). During this time, you will not be able to log in, place bets, or deposit funds, and our system will automatically block any attempts to open duplicate accounts. We also completely remove your contact details from all promotional marketing queues so you don’t receive any enticing offers while taking your break.
No. To ensure your safety and maintain the integrity of our responsible gaming system, all cooling-off and self-exclusion periods are strictly non-reversible. Once activated, your account will remain entirely inaccessible until the exact designated timeframe has passed.
Yes. Services like the National Gambling Helpline (1800 858 858) and Gambling Help Online are 100% free, completely confidential, and available 24/7. You do not have to provide your real name or any identifying details to speak with a professional counselor, receive financial advice, or participate in the community peer support forums.
If you are worried about a loved one, look out for signs like unexplained financial stress, secretiveness, or neglecting daily responsibilities. You can reach out to the National Gambling Helpline or access the dedicated “Supporting Others” resource section on www.gamblinghelponline.org.au. They provide specific strategies on how to start a constructive, non-judgmental conversation and protect your own financial and emotional well-being.
